How a small SaaS team gets its first customers
Your buyers live in two places. Stop spreading thin — go deep there.
Your move this week
Do this first
Answer 5 honest “what do you use for X” threads in r/SaaS this week — no link, just help.
Channels
Where to play — the honest channel call
Where to focus first, what can wait, and what to skip — with the reason for each. Only the channels that fit your buyer; if one you'd expect isn't listed, that's deliberate.
focus your time + money here · 2 channels
Your buyers ask for tools here every day. Answer real questions; don't pitch.
Working when Someone DMs you to ask more.
10 honest DMs a day to people with the exact problem — the highest-signal channel you have.
Working when Replies that ask 'how does it work?'
once the start-here moves are working · 1 channel
Compounds, but slowly — not where your first ten customers come from.
don't waste money here · 2 channels
Before you know who converts, you'll just buy expensive proof you weren't ready.
Wrong audience and intent for a B2B tool right now.
Leads
Where to go now — your buyers, today
Community
openr/SaaS — “what do you use for X” threads
Indie SaaS founders ask for tool recommendations here daily.
MoveAnswer 5 this week with a genuinely useful take. No link unless asked.
Community
openIndie Hackers — the “Looking for feedback” group
Your exact buyer posts their stack and pain points here.
MoveComment on 3 posts where your tool solves the problem they describe.
Directory
openBetaList new launches in your category
Early founders browsing here are mid-decision on tools.
MoveList, and reach out to launches that would obviously use you.
Evidence
How founders like you got first customers
a solo dev-tools founder
r/SaaSanswered Reddit questions daily for a month, no links
→ first 40 paying users with $0 spendWant this for your idea?
Describe your business or paste your site. Kasspian reads it and hands you the same honest get-customers plan — the channels that work, the ones to skip, and the move to make this week.
Get my get-customers plan